Our professional sales and technical teams offer detailed pre-sales consultation services, helping customers choose the most suitable products and technical solutions for their optical component needs.

To ensure an efficient and seamless service, we invest heavily in logistics and operational management:

• Product assembly: Products are assembled to customer-specified requirements, simplifying the installation process and saving valuable time.
• Customized labels: Personalized labels are added to match corporate identity or project needs, ensuring easy identification and management.

Our experienced technicians provide on-site installation and commissioning services, ensuring your optic test equipment is up and running in the shortest time and performing at its best.

We offer professional training courses for your technical staff, covering everything from basic operations to advanced applications. This ensures your team can fully understand and utilize the optic test equipment, maximizing its functionality and performance.

We provide 24/7 technical support, including online troubleshooting and remote diagnostics, ensuring that any issues you encounter are resolved promptly. Our 24-hour technical support hotline is always available, and we also offer on-site technical support when required.

For complex or urgent occurrences that cannot be resolved remotely, we promptly dispatch skilled technicians to your facility to perform on-site repairs, minimizing downtime and reducing associated costs.

We offer scheduled inspection and maintenance services to keep your equipment in optimal working condition and extend its lifespan. Additionally, we maintain inventory management archives and use advanced information systems to track customer stock levels, forecast future demand, and optimize supply chain planning. We can also help establish safe inventory levels to avoid stock-out risks.

We regularly provide upgrades to ensure your equipment stays up to date with the latest features and performance capabilities, keeping pace with evolving market demands.